FAQ
Frequently asked questions
Straight answers first. For anything tied to your own account, sign in and ping support.01Residential vs datacenter proxies — which one should I pick?＋
Scraping public pages and rotating IPs often? Rotating residential. Holding a login session on a fixed exit? Static residential (ISP). Firing high concurrency where IP type does not matter? Datacenter proxies. Burning so much traffic that per-GB stops making sense? Compare an unlimited plan.
02Is the pricing on this site live?＋
The site shows public reference prices last verified on September 17, 2026. Prices, inventory, and available locations can change. Your final total is confirmed in the console at checkout for your country, quantity, and lease term.
03Where do I get the gateway and credentials after buying?＋
On the matching product page in your console. Gateway host, port, username, password, protocol, and expiry all sit there. Passwords stay masked until you click to reveal.
04Do you support SOCKS5? Will it work with my scraper?＋
All three. HTTP, HTTPS, and SOCKS5 share one credential set, so curl, Python requests, Puppeteer, and antidetect browsers work with no SDK to install.
05How do I reach a human?＋
Sign in and open Contact Support. The page lists the email, Telegram, and WhatsApp channels your administrator configured.
Still stuck?
Sign in and contact support